E-commerce & D2C Brands (5–100 employees) typically run subscription billing as a recurring process. The pain points below are the patterns we see across this audience — not every shop, but the common shape.
What's typically painful
- Plan changes mid-cycle require manual proration math
- Failed payments don't get retried or surfaced consistently
- Revenue recognition is calculated outside the billing tool
- Custom contract terms drift from the standard subscription engine
Tools you might use
- QuickBooks Online — Accounting
- Stripe — Payments
- AccountingSuite — Accounting
- Adyen — Payments
- Afterpay — Payments
- Authorize.Net — Payments
- Bill.com — Accounting
- Braintree — Payments
How automation usually works here
- Handle plan upgrades, downgrades, and cancels with deterministic proration logic
- Run dunning sequences on failed payments with clear escalation steps
- Push revenue recognition entries to accounting on a defined schedule
- Capture custom contract terms in the billing engine instead of as side notes
What you can measure
- Less manual finance work each billing cycle
- Cleaner failed-payment recovery flow
- GL revenue lines that match billing reality without after-the-fact adjustments
- Custom contracts that don't drift out of compliance with their own terms
Need help automating this?
Purcell Analytics builds custom Subscription Billing automation for E-commerce & D2C Brands. Schedule a consultation to discuss your specific stack and process.