An automated process that routes a decision (purchase, refund, time off, contract) through one or more approvers based on rules — capturing the audit trail of who approved what and when.
Approval Workflows automate the request → approve → execute cycle for any decision that requires sign-off. Rules determine routing (over $10K → manager; over $50K → director; over $100K → CFO), escalation timing (auto-escalate after 48 hours), and parallel vs sequential routing. Beyond the basic approve/reject decision, workflows capture the full audit trail: who requested, what was approved, when, with what comment.
Routing every $10K+ NetSuite Purchase Order through a 3-tier approval workflow — Department Head → Controller → CFO above $100K — with auto-escalation after 48h.
Approval Workflows cut decision cycle time by 60-80% while strengthening compliance — the audit trail is automatically produced as a byproduct.
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