Make NetSuite Do What the Docs Say It Can
SuiteScript 2.0 development, custom workflows, automated billing, and NetSuite-to-anything integrations — senior NetSuite expertise without the big-firm rates.
NetSuite stack we work in daily
Common situations
Where This Shows Up
Six NetSuite situations we see almost every quarter. If any of these are familiar, you're overdue for a NetSuite engagement.
Your NetSuite approval workflow is stuck in 1995.
Purchase orders sit in someone's inbox. Approvers are out and nobody routes around them. The audit trail is "who emailed who." SuiteScript + Workflow Manager fixes this — proper routing, automatic escalation, audit logs that pass SOX.
Your SuiteScript expert left and nobody can touch the customizations.
Twelve custom scripts. Three custom records. A scheduled job that posts journal entries. The only person who understood them quit. We take over inherited NetSuite codebases — paid audit first, then either rebuild what's broken or document what works.
Saved searches aren't enough for what you actually need to know.
Your CFO wants real-time inventory by location filtered by aging and weighted by lead time. Saved searches can't express it. A custom NetSuite suitelet with a real query layer can. We build the small custom pages that complement what saved searches do well.
Billing logic lives in someone's head, not in NetSuite.
Pro-rated subscriptions, usage-based add-ons, milestone billing for projects, custom contract terms per client. Your team manually creates invoices because NetSuite's standard billing module can't express your model. We automate the billing logic exactly.
Your e-commerce inventory and NetSuite inventory disagree.
Shopify says 12 in stock; NetSuite says 7. Customer orders the last one; oversells. We build the real-time sync between NetSuite and e-commerce that handles edge cases (returns, transfers, kit assemblies, drop-ship) correctly.
Celigo / Boomi / Workato is charging you $30K/year for what you barely use.
iPaaS platforms make sense when you have 20 integrations to manage. When you have 2–3 critical integrations, custom NetSuite-to-system code costs less over 3 years + you own it. We'll do the math honestly.
Deliverables
What's Included
Every NetSuite engagement ships with the same disciplined practices. SDF + sandbox-first is non-negotiable.
NetSuite environment audit
We inventory what's customized, what's standard, what's working, and what's been silently broken since version 2022.1. Most engagements start here — you need the map before you can navigate.
SuiteScript 2.0 development
User events, scheduled scripts, suitelets, RESTlets, client scripts, map/reduce, workflow action scripts. We work in 2.0 with TypeScript-style annotations and proper test coverage.
Custom workflows + approvals
Workflow Manager + custom workflow actions. Approval routing with delegation, escalation, conditional branches. Audit logs sufficient for SOX/SOC2.
Custom records + UI
Records, sublists, custom forms, dashboard portlets. Tied into the rest of NetSuite cleanly so they don't feel bolted-on.
Saved searches + reports tuning
Most NetSuite reports are slow because the saved search is wrong, not because NetSuite is slow. We tune.
Scheduled batch jobs
Nightly imports, weekly reconciliations, monthly close automations. SuiteScript scheduled with proper error handling, retry, and notifications when something fails.
Integration with external systems
RESTlets + SuiteTalk for the inbound side; SuiteScript HTTP modules for outbound. NetSuite ↔ Shopify, Salesforce, HubSpot, Stripe, Avalara, and whatever else you run.
Sandbox-first development
Every change goes through Release Preview / Sandbox before touching production. We do not develop in production; we have never developed in production.
Version control + deployment
SDF (SuiteCloud Development Framework) with git, deployable from CLI. Your customizations are versioned, code-reviewable, and reproducible across environments.
Documentation + hand-off
What was customized, why, where the code lives, how to deploy. Written for the NetSuite admin or developer who inherits the system, not for us.
Process
How We Build It
Five stages. Sometimes the audit IS the deliverable — and that ends up saving you the cost of customizations you didn't need.
Audit
Inventory the customizations, identify the gaps + risks, recommend the smallest path to your goal. Sometimes the audit is the deliverable.
Sandbox
All development in your sandbox or Release Preview account. You see working scripts in your environment before production touches them.
Build
SuiteScript 2.0 + SDF + version control. Code-reviewed, tested where testable, written to your account's actual schema.
Deploy
Promotion from sandbox to production via SDF. Rollback plan documented. Monitoring on critical scheduled scripts from day one.
Hand off
Runbook for your NetSuite admin. 30 days of operational support. Optional retainer for ongoing customization.
Comparison
How We Compare
Three honest options for NetSuite customization. Pick by who you'd trust with production access.
Big NetSuite consulting firm
- Senior dev on your projectSometimes
- Hourly rate$$$$$
- Time to first deliverableMonths
- Sandbox-firstYes
- Code in version controlMaybe
- Hand-off documentationLight
Solo NetSuite freelancer
- Senior dev on your projectYes
- Hourly rate$$
- Time to first deliverableWeeks
- Sandbox-firstUsually
- Code in version controlSometimes
- Hand-off documentationDepends
Purcell Analytics
- Senior dev on your projectAlways
- Hourly rateFixed price
- Time to first deliverable2 weeks
- Sandbox-firstRequired
- Code in version controlSDF + git
- Hand-off documentationWritten for your admin
Case study spotlight
NetSuite E-Commerce Inventory Sync
How Purcell Analytics built a bidirectional NetSuite + e-commerce sync for a small industrial manufacturer — orders ingested, inventory updated in near-real-time, fulfillment tracking pushed back out, and reporting consolidated inside NetSuite.
Industry
Industrial manufacturing
Company size
small business
Stack
NetSuite, SuiteScript 2.0, NetSuite REST API, Python
Tech stack
The NetSuite Stack We Use
Native NetSuite tools where they fit; external glue where they don't.
NetSuite-native
- SuiteScript 2.0 / 2.1
- SuiteCloud Development Framework (SDF)
- SuiteTalk REST + SOAP
- Workflow Manager + Workflow Action Scripts
- Saved Search + SuiteQL
Integration tools
- RESTlets (custom API surface)
- Map/Reduce (large batch jobs)
- Scheduled scripts + Mass Update
- User Event Scripts (real-time triggers)
- Custom GL / Costing logic
External glue
- Python + Django (middleware when needed)
- Celery (async job orchestration)
- Doppler (secrets)
- Buildkite / GitHub Actions (CI/CD)
- Sentry (error monitoring)
FAQ
Frequently Asked Questions
Do you work with NetSuite OneWorld + multi-subsidiary?
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Yes — most clients we work with are OneWorld. We handle inter-company workflows, multi-subsidiary GL impact, and currency revaluation correctly. We've shipped in environments up to ~25 subsidiaries.
We're an Oracle NetSuite ERP customer; can you work with the rest of our SuiteCloud stack?
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Yes — SuiteAnalytics, SuiteCommerce, SuitePeople (Payroll, HCM), SuiteSuccess methodology. Most of our work touches the ERP core, but we extend into the rest of the suite as engagements need.
Can you migrate us from SuiteScript 1.0 to 2.0?
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Yes — common engagement. We don't lift-and-shift; we audit each 1.0 script, identify what's still needed vs. what's been obviated by newer NetSuite features, then rebuild in 2.0 with proper modularization.
What about Celigo / Boomi / Workato customers?
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We work alongside iPaaS platforms when they're the right tool. When they're being used for 2–3 integrations that don't justify the platform cost, we'll do the honest math on replacing them with native SuiteScript code.
Are you NetSuite-certified?
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Andrew Purcell is the lead. He's been shipping production SuiteScript since 2017 across 20+ NetSuite instances. We value real shipping experience over certification badges — but if your procurement requires a certified partner on the engagement, we'll arrange one.
Will my changes survive NetSuite's twice-yearly upgrades?
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We code defensively against the supported APIs only, and we run a regression check on every Release Preview to catch breakages before they hit production. The point of SDF + version control is exactly this — when something breaks in the next release, we know what to look at.
Can you do NetSuite implementations from scratch?
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We don't lead green-field NetSuite implementations — that's a specialty discipline. We partner with implementation firms and take over the SuiteScript / customization layer after the standard implementation is done.
What if our NetSuite admin already does some scripting?
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Common pattern. We architect + build the hard customizations, your admin handles ongoing tweaks. We code-review their work, mentor them on best practices, and document everything for future-them.
Related Services
What's NetSuite Not Doing For You Yet?
Schedule a 30-minute NetSuite audit call. You'll leave with a written assessment of the highest-ROI customization to ship next — whether you hire us or not.